Last updated: March 20, 2026
ExpoPro.ai ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our trade show lead capture platform and related services (the "Service").
When you create an account, we collect your name, email address, phone number, company name, and billing information. This data is necessary to provide and manage your subscription.
When you use the Service to capture leads at trade shows and events, you may collect and store contact information about third parties, including names, email addresses, phone numbers, job titles, company names, and conversation notes. You are the data controller for this information and are responsible for ensuring you have the necessary rights and consents to collect and process it.
The Service allows you to record voice notes about your conversations with leads. Voice recordings are stored securely and are only accessible to you and authorized members of your organization. We process recordings to generate AI-powered summaries but do not use them for any other purpose.
We automatically collect information about how you interact with the Service, including pages visited, features used, device type, browser type, IP address, and session duration. This data helps us improve the Service and diagnose technical issues.
When you use our AI enrichment features, we query third-party data providers to supplement lead records with publicly available information such as job title, company size, industry, and LinkedIn profile URLs. This enriched data is stored within your account and is treated as Customer Data.
We use collected information to:
We do not sell your personal information or Customer Data. We may share data with:
Your data is stored on secure, encrypted servers hosted in the United States. We use industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and regular security audits. While we take reasonable steps to protect your data, no method of electronic storage is 100% secure.
We retain your account information and Customer Data for as long as your account is active. After account deletion, we retain data for up to 30 days to allow recovery, after which it is permanently deleted. Aggregated, anonymized usage statistics may be retained indefinitely.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at [email protected].
We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings. The Service does not respond to Do Not Track signals.
The Service is not directed to children under 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will delete it promptly.
If you access the Service from outside the United States, your data may be transferred to and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at [email protected].